Welcome to Elara Pk. By browsing our store or placing an order you agree to these terms. Please read them carefully, and contact us if anything is unclear.
Who we are
This website is operated by Elara Pk. You can reach us at elarapk.support@gmail.com.
Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.
Products and colours
We do our best to show our products and colours accurately. Screens vary, so slight differences between what you see and the item you receive are possible. Size charts are a guide; measurements may vary by a small margin.
Prices and payment
All prices are shown in Pakistani Rupees (PKR). Delivery is free on orders of Rs. 3,000 or more; a Rs. 199 delivery charge applies to orders below Rs. 3,000. The applicable rate is confirmed at checkout. We may change prices or correct pricing errors at any time before an order is confirmed. Payment options are shown at checkout.
Orders and acceptance
Placing an order is an offer to buy. We confirm it by email, and the contract is formed when we dispatch your items. We may cancel or limit an order for reasons such as stock errors, suspected fraud or an incorrect address. If we cancel a paid order, you will be refunded in full.
Delivery
Delivery times, charges and courier details are set out in our Service Policies. Risk of loss passes to you when the parcel is delivered to the address you provided.
Exchanges and refunds
Because intimates are hygiene items, our Return & Refund Policy sets out exactly which items can be exchanged or refunded and how to request one.
Intellectual property
All content on this site, including the Elara Pk name, logo, artwork, text and images, belongs to Elara Pk and may not be copied, reproduced or used without written permission.
Acceptable use
You agree not to misuse the store, attempt to gain unauthorised access, interfere with its operation, or use it for any unlawful purpose.
Limitation of liability
To the fullest extent permitted by law, Elara Pk is not liable for indirect or consequential losses arising from the use of our site or products. Nothing in these terms limits your statutory rights as a consumer.
Governing law
These terms are governed by the laws of Pakistan, and any dispute will be subject to the jurisdiction of the courts of Pakistan.
Changes to these terms
We may update these terms from time to time. The version on this page at the time of your order applies to that order.
Contact
Questions about these terms? Email elarapk.support@gmail.com.